Our very own HOTLINE Number!!

Dear Patrons,First and foremost, thank you for your continuous support with our services. We are happy to announce that we have now our very own HOTLINE number. You can call us anytime through our business hours to get in touch with our Support team, Sales personnel, and our teams. Our phone system is not only set during business hours but also ... Read More »

14th Sept 2020
Moving from MySQL to MariaDB

Dear Valued Customer,We would like to inform you that our hosting service will be henceforth using MariaDB for all cPanel accounts and packages. Beginning of 1st October 2020 onwards, all cPanel servers, accounts, and packages will be configured using MariaDB. The IT Guys hosting service will be moving away from MySQL Database.Why are implementing ... Read More »

14th Sept 2020
Web Hosting Server Outage

Dear Valued Customer,Approximately, 9.05 PM, we receive an alert through our server monitoring system indicating our Cloud Hosting Server is unreachable. At this point, it is unclear what caused the outage and our DC On-Site team is investigating the issue. .We will update this announcement, once the server back online. Rest assured, we are taking ... Read More »

12th May 2020
Automated Payment System

Dear Valued Customer,We are glad to announced that we have enabled automated payment system into our billing system. You can now pay your invoices for your services/products using integrated payment gateway. You can now pay using, 1) FPX (Online Banking)2) Credit Card3) E-Wallet (Kiple Wallet, AliPay and WeChatPay) How do you pay? 1) First you ... Read More »

8th Nov 2019
Two Factor Authentication (2FA) is Now Enabled!

Dear Valued Customers,We take our security very serious and we always update our environment with latest security available on our environment. We have now enabled 2FA to our end user's account. This  would add an additional security layer to your account and also, this security layer protects your account from unauthorized access.Client users ... Read More »

4th Sept 2019
MyIX Issue

Greetings to all clients,  At 10.45am today (8/8/2019), MYIX is facing some network issues which affect local internet connectivity. This is affecting all MYIX network route including AIMS and Cyberjaya node. We have contacted our Data Center team to check on this issue. This outage is beyond our control, we will update here again once it has ... Read More »

8th Aug 2019
The IT Guys Official Support Channel

As part of our customer service, we have implemented tools to allow us to support our clients better as well as providing a good solution for every issue faced. These tools that we implemented ease the communication between us and the end user therefore please find the link to our support page ... Read More »

27th May 2019

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